Everything we get asked, before we get asked

Booking direct saves you on the same dates and the same house — we don’t pay a platform commission, so we share the saving. You’re also dealing with us straight rather than through a middle layer, which makes everything quicker if anything needs sorting.

Check-in is from 4pm and check-out is by 10am, so we have time to turn the house around between guests.

The house sleeps eight across four bedrooms — a kingsize, two doubles and a twin — each with its own bathroom. A travel cot and a high chair are provided free of charge; just mention them when you book.

Yes — Bartley House has private off-street parking for 1 large car. We also provide scratch cards to allow other cars to park on the local streets for free. If you have more than 1 additional car please let us know so we can leave enough scratch cards.

Yes — dogs are welcome at Bartley House, at no extra charge. Just let us know you’re bringing one when you book so we can have things ready. West Cliff Beach below the house is dog-friendly from October to April, and plenty of Whitby’s pubs and cafés welcome dogs year-round. We ask that dogs are not allowed on the furniture and not left in the house alone.

Fast enough for video calls, streaming and a remote-working day if you need one. Full-fibre runs into the house and there’s strong coverage on every floor.